Black Brain Media (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

a. Personal Information

• Contact Details: Name, email address, phone number, company name.
• Billing Information: Payment details necessary for processing transactions.

b. Technical Information

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and other tracking technologies to enhance user experience and analyze website performance.

2. How We Use Your Information

We utilize the collected information for various purposes, including:

• Service Delivery: To provide, operate, and maintain our services, including AI automations, digital marketing, and SEO strategies.
• Communication: To contact you regarding your account, respond to inquiries, and provide customer support.
• Marketing: To send promotional materials, newsletters, and information about our services. You can opt-out of these communications at any time.
• Analytics: To monitor and analyze usage patterns to improve our website and services.
• Compliance: To enforce our terms, conditions, and policies, and to comply with legal obligations.

3. Sharing Your Information

We may share your information in the following contexts:

• Third-Party Service Providers: With vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal information, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.
• Object to Processing: The right to object to our processing of your personal information, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at: info@blackbrainmedia.com

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.